By Ioannis Patiniotis, President of PYLI-NET
Yachting demands a top level of service, professionalism and resilience. From the Captain to the last crew member, each job position has different requirements that shape the success of a charter. PYLI-NET, with its innovative application, Soft Screen Soft Skills X-Ray, based on the SHIPScraft® method, offers a groundbreaking solution for the accurate analysis and creation of competency and mental toughness standards for each job position in yachting, whether it is in the office or on board.
Soft Skills & Mental Health Analysis: The Key to Success
The Soft Screen Soft Skills X-Ray application allows yacht managers, HR managers, and charterers to assess the soft skills and psychometric characteristics of their office people and crew, ensuring that each team member is a perfect fit for the requirements of their position. It is not just an assessment tool but a scientifically documented system of standards that defines the ideal profile for each job position in yachting.
Creation of Competency Standards & Ideal Mental Profile
The tool allows the quantification of soft skills through the SHIPScraft method, creating a skills model by specialty. For example:
• The Captain needs, among other things, to have an excellent level of Leadership, a high ability to analyze and solve problems, high integrity and excellent communication skills.
• The Chief Steward requires, among other things, a high level of customer service, communication skills, flexibility, and adaptability.
At the same time, the application also assesses mental health, providing a map of stress resistance, emotional stability, and pressure management through a group of 18 psychometric tools to avoid situations that may affect the crew's performance and cohesion.
Yachting Application: Revolutionary Personnel Management
• Crews are hired with the soft skills required for the job. Their mental health before chartering is satisfactory to avoid burnout and high-stress levels.
• Charterers will have secured a charter with excellent human resources to ensure a seamless experience for their customers with excellent service.
Yachting is synonymous with perfection. With Soft Screen Soft Skills X-Ray, human resources are scientifically optimized, raising standards to unprecedented levels. It is an essential tool for every yacht manager who wants to offer top-notch service to customers, ensuring an excellent charter with delighted customers through the right balance of skills and mental well-being in the crew.